Frequently Asked Questions

Your Rainwater Questions Answered by the Pro’s

The General Rainwater FAQS

Why is regular maintenance for tanks important?

A lack of maintenance can result in water contamination, and pump failures.. At Transform Water, we recommend cleaning your water tank at least once every 12 months.

How do I know if my water tank needs cleaning?

To identify whether the water tank needs to be cleaned, look out for three main signs. These include any discolouration in the water, a foul odour, and sometimes toilet and washing machine problems such as leaks and irregular noises. If you notice these signs, get in touch with us as soon as possible.

What are the signs that I need a tank repair?

Usually when you see a leak around or on the tank, is the surest sign of a problem requiring immediate attention. Pump systems that trip RCD’s (turn off electricity from the electricity meter box or sub board in your home) are also signs of faults that need to be rectified as soon as possible. Contact us at Transform Water for a prompt solution.

Do you specialise in providing water tanks for commercial use?

Yes, we focus on custom water filtration solutions for cafes, restaurants, offices, schools, and other businesses. Our team considers factors such as water demands, space available, and the special functions it will serve.

As a homeowner, can you help me choose the right rainwater tank?

At Transform Water, our team will take a tailored approach to your home. We’ll evaluate factors such as your households water use, available space, and your budget to choose the perfect tank. Sometimes, there’s big water saving opportunities in the smallest spaces. Consult with a professional before you decide to go shopping for what is right for your home.

Water Tank Filtration and Servicing FAQS

What are the benefits of installing a water filtration system at home?

A water filtration system makes your drinking water taste better and safer. This system removes chlorine, sediments, bacteria, and other impurities. It also helps protect appliances and plumbing from scale damage. Scale damage can cause appliances like hot water heaters to fail. Left unchecked, this scale can be poisonous to anyone using hot water in the home.

How often should my water tank filtration be serviced?

On average, the water filtration system should be serviced once every 6 months to 1 year. Through our regular maintenance service, you’re helping maintain water quality and prevent blockages or system failures.

What does your water treatment and testing involve?

Testing ensures that your potable water supply is safe for consumption. On the other hand, treatment addresses any issues such as bacteria or harmful chemicals. These both work to evaluate the effectiveness of a proposed filtration solution and how it can improve use of water in the building.

Why is pump system maintenance important?

Pump system maintenance ensures that your pump operates efficiently and reliably. Our team will do regular checks and servicing to help avoid unexpected issues, such as a poor water flow, low pressure, electrical faults and even detect early signs of potential electrical fires caused from pumps that have been neglected.

Water Meter Service FAQS

How can I determine my eligibility for a free water meter repair?

According to Sydney Water, you’re eligible the meter itself is Sydney Water’s responsibility. However, shut off valve and plumbing after the meter remain the property owner’s responsibility.. For extenuating circumstances involving other repairs or relocations, get in touch with us.

What are the signs that I need to repair a water meter?

If the water meter is broken, look out for signs such as leaks, strange noises, and faulty readings.. In this case, it’s best to determine who is responsible for a repair. In the event that the water meter problem is unknown, get in touch with us and we can help with some free advice.

Rainwater Tank FAQS

How do I know if a rainwater tank is right for me?

If you live in Australia, a rainwater tank is right for you. Australian’s love affair with water stretches back as early as the first settlers. This is a dry continent, so rainfall, naturally, may be sporadic, and irregular. When it rains it pours, and when it doesn’t it’s hot. Keeping your own water storage on site is valuable for that garden you love.

Do I need council approval for a rainwater tank installation?

If the tank houses up to 10,000 litres of water, then generally council approval is not necessary.

What are some common rain water tank repair types?

For poly tanks, some times plastic welding can be done. For steel tanks, some patch work can be completed, and concrete tanks may require stitching, banding or even bladder installations. Some repairs require an early intervention, so don’t delay in getting in touch as soon as you see a problem.

What are the signs that I need to schedule a rain water tank removal?

A tank removal is often needed in cases of major damage. Look out for signs, such as visible rust and corrosion, strange smells coming from the tank and an inefficient water flow. Get in touch with our team for further information. Unless there’s extenuating circumstances, a removal should only be done as part of a replacement.

Stormwater System FAQS

Why is maintaining my stormwater system so important?

Your stormwater system is key to efficiently managing water run off. This prevents flooding, erosion and other disturbances from occurring. Some councils, especially in Sydney, regulate stormwater system maintenance and you as the property owner may be required to adhere to a schedule that council imposes. Failure to do so can result in severe penalties not only from council but also from EPA. At Transform Water, we provide custom solutions that ensure each system component is maintained.

What is stormwater pit cleaning and what does it involve?

The stormwater pits are a key component to prevent any water build-up. Our cleaning process removes any elements which could clog the system. These cleaning schedules are usually site specific, and for the most part require the pits to be emptied as part of works. Emptying the system will enable a full inspection to determine any other problems which may be mitigated before they become costly.

What should I do if my stormwater system has been inundated?

To prevent further water damage, contact Transform Water. Through a tailored approach, we consider solutions such as utilising high volume pumps, or expanding the system to cope with additional burden of stormwater not known previously.

Specialised Tank Solutions & Compliance FAQS

What are the compliance standards for fire water tanks?

As per the standard AS1851-2012, the fire water tank must be maintained and inspected once a year and cleaning a minimum of once every 10 years. The process involves a thorough inspection of all tank parts. This ranges from pipework, valves, pumps to the tank. Our team ensures strict adherence with these standards.

Does the fire water tank have to be emptied before inspection?

At Transform Water, we use the latest technology so emptying the tank isn’t necessary. Our team uses remotely operated vehicles rather than physically entering the tank to eliminate the hazards that come with confined space entry and also the need for planning for the impairment of the asset.

What is the role of underground tanks in the stormwater system?

An underground water tank for stormwater collects and stores rainwater to prevent flooding. This process reduces runoff to be used for functions like flushing toilets, garden taps and washing machines. All sites built with a BASIX checklist in the planning policy have a requirement for a minimum size limit of tanks. Most of them are 5,000 litres or larger.

Liquid Assets, Solid Savings: Choose Us for Tank Repairs!